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FAQ

23Oct
2018/10/23 12:52:21
Q1. MOQ & Samples
A:  MOQ is 1 pcs. Welcome sample order to test and check quality.  Customized is available.

Q2. What about the lead time?
A: Samples within 1-5 days, big order within 2-3 weeks.

Q3. How do you ship the goods?
A: By express, air cargo and sea. We have MSDS, test report for safe transport as non-dangerous products.

Q4. Is it OK to print my logo on led light product?
A: Yes. Free logo print.

Q5: Do you offer guarantee for the products?
A: Yes, we offer 1-5 years warranty to our products.

Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less  than 0.01%. Secondly, during the warranty period, we will repair or replace defected products. 24 hours calling support!

Q7. Are you manufacturer or trading company?
Sendon is a professional manufacturer, factory located in Huizhou,Guangdong Province.

Q8: If we could accept OEM & ODM Service?
Sure, we provide OEM and ODM service.


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